Amber serves as the Director of Operations and Billing for Andersonville Mindfulness & Psychology. She provides direct support to our clinical team, administrative staff, and Executive Director. As the lead billing specialist for AMP, Amber provides assistance in navigating the complexities of insurance benefits and eligibility. For billing-related inquiries or concerns, please email her directly: abrown@andersonville.com.
As the Director of Operations for Andersonville Mindfulness & Psychology, I oversee our billing and insurance procedures, as well as the dynamic administrative and logistical demands of our day-to-day operations. I work closely with our Executive Director and our Director of Clinician Services, with whom I co-facilitate onboarding and orientation for our growing team of therapists and clinician students. I also manage and implement AMP’s marketing needs, including designing in-house promotional assets for groups and workshops, and managing of our online presence through our website, newsletter, and social media. This multifaceted role allows me to strengthen organizational and operations management strategies while sharing my creative talents as a graphic designer, writer, and content creator.
One of my key roles at AMP is to foster and maintain a safe, welcoming environment for our team and all visitors to our office. Whether here for their individual therapy appointments, group therapy meetings, or at our public-facing events such as networking gatherings or workshops, I strive to ensure that everyone feels safe and welcomed.
I hold a bachelor’s degree in Humanities, with a focus on Art History and Women and Gender Studies from the University of Michigan-Dearborn (2005). Since moving to Chicago in 2006, I’ve worked in a variety of project management and operational business roles, though AMP has been the place where my work feels most aligned with my personal values and professional goals. I am passionate about helping to break the stigma around mental illness and advocate that access to mental healthcare should be a human right.
In my free time, you’ll find me streaming 90s media, gardening, and helping neighbors facing food and housing insecurity through mutual aid initiatives. My creative practices include collage, photography, and writing. Someday, I’d like to publish a memoir that speaks to my personal experiences with death, grief, and forgiveness.